NovaTalks
A platform merging social channels, providing customer care and sales for businesses.
Free
5.0 (2 ratings)
What is NovaTalks?
NovaTalks.AI is an omnichannel platform for customer care and sales. It is an all-in-one solution that merges social channels into one innovative solution, allowing businesses to be in touch with their customers the way they prefer.
About
A platform merging social channels, providing customer care and sales for businesses.
How to Use NovaTalks
To use NovaTalks.AI, businesses can register for a free 7-day trial and then select their desired channels, such as Viber, Instagram, WhatsApp, Facebook Messenger, and more. The platform provides a messenger and online chat widget for the website, offers the opportunity to create personalized chat-bots, and incorporates features like quality reviews, big data text analytics, and data reporting. Users can automate the processing of customer messages, communicate with clients 24/7, and provide personalized support and care.
Quick Info
- Company
- NovaTalks.AI
- Pricing
- free
- Platforms
- website
Best For
- Increasing sales by guiding customers from inquiries to purchase or appointment scheduling
- Staying in touch with customers 24/7 and automating message processing
- Providing support and care with securely stored and segmented data for personalized communication
Tags
#Omnichannel platform#Customer care#Sales#Social channels#Innovative solution#Chat-bots#Quality reviews#Big data text analytics#Data reporting#Automated responses#Customer support#Personalization#Messaging channels#Website integration
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